Are you looking for a computer repairer in Rouen who speaks English? Don’t look any further because you’re at the right place! Our team of skilled professional will handle most kind of repairs: Battery swap, screens repair, Windows and MacOS troubleshooting, Hard Drive replacement, and data recovery.
Here at Rouen Informatique, all our repairs are made directly in our local situated at the Place Beauvoisine, on the junction of ‘T4’, ‘F1’, and Subway lines of Rouen’s public transport ‘Réseau Astuce’. If you ever feed the need of help, do not hesitate to come at our place and ask for help. Our team of young and passionate technicians will handle the rest for you.
While not every technician speaks English fluently, we assure you that we will do the maximum to understand and communicate with you. All you have to do is speak slowly and clearly. If you do not speak English very well, we invite you to send us an email to contact@rouen-informatique.com detailing your problem, your address and a phone number on which we can reach you.
If you cannot come to our place, we can also come to your place, but there is some limitation you need to consider:
Here at Rouen Informatique, we separate our services into two groups: Those we can handle at our place, and those we can do directly to your home. Here are the services we can handle only at our local:
If your hard drive is still readable by our tools, we should be able to recover most of the data from it (even though you will never recover 100% of your data, but maximum 99%). Depending on the size of your hard drive, it can take time (up to a month!)
If your hard drive is unreadable (which can happen for many reasons) and our tools cannot even detect it, we can offer to send it to our partner that works in Paris. Our partner works on data recovery that even us cannot reach, since he works in cleanroom (room without any speck of dust) which are absolutely necessary for that kind of recovery.
For Windows reinstallation, we can only reinstall from windows 10 and windows 11 and not under because of technical limitations.
For MacOS, depending on the year of manufacture of your Mac and Apple Technical Limitations, we can support from MacOS 10.11 El Capitan to MacOS 10.15 Catalina, MacOS 11 Big Sur, MacOS 12 Monterey, and MacOS 13 Ventura.
Services provided at home/to your company:
Please, know that for every intervention from our technicians, you must first send us an email at contact@rouen-informatique.com or call us at 02.78.77.62.62 to book a slot with one of our technician.
For French private individual only (if you have French Nationality and live in France or if you are a resident and are paying taxes in France), know that if you get an intervention at home, half the price of the intervention at home can be deductible from your taxes at the end of the year: this is called ‘tax credit’. If you do not pay taxes, the Treasury Department will refund your half the price of the intervention.
Here are the services we can handle only to your home, or your company if you feel the need to:
Basé sur 390 avis de clients
Satisfaction client
99% de nos clients recommandent nos services
Rapidité
Nous réparons un ordinateur en une demi-journée
Exemples de tarifs
avec Rouen Informatique
En tant que particulier, vous obtenez au titre du Service à la Personne
d'un crédit d'impôts de 50% des sommes engagées pour l'assistance informatique à domicile.
à partir de
49 € TTC
Exemple de prestations
à partir de
89 € TTC
50% en crédits d'impôts
Que du bonheur ! A l'occasion d'un changement de batterie, j'ai été accueilli par Thomas et Florian qui m'ont bien tout expliqué concernant l'intervention technique prévue, incluant les tests envisagés durant quasiment 24 heures pour s'assurer du bon fonctionnement de la nouvelle batterie. Durant l'intervention, Thomas m'a appelé pour m'informer que tout allait bien et prévenu au final que mon PC portable était prêt à être retiré. Lors d'un appel ce matin, j'ai souhaité être conseillé sur le bon usage des règles de recharge de la batterie; ce que Nicolas a fait clairement . Cerise sur le gâteau : l'initiative a été prise de mettre un cache amovible sur ma webcam intégrée en remplacement d'un post-it destiné à l'obstruer !! Super !! En résumé, accueil, disponibilité, professionnalisme étaient au rendez-vous ! BRAVO !!! MERCI à tous ! Je souhaite beaucoup de succès mérités à cette jeune et belle équipe !!
Stéphane A nous a donné une note de 5 étoiles sur Google Maps en novembre 2022.
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02 78 77 62 62